CONSULTANCY


SERVICE OVERVIEW


We facilitate responsible and sustainable solutions for global trade.


Improving respect for workers’ rights and working conditions in international supply chains requires a range of skills encompassing ethical trade, human rights, risk management, labour standards and market systems development.

Our aim is to assist and advance regional and international trade opportunities while supporting socially responsible business practices amongst African suppliers, producers and smallholder farmers.

With our pan-African reach and experienced teams, we are able to deliver a variety of practical, client-specific social consulting services that draw upon our knowledge of local capabilities and culture to develop innovative and targeted supply chain solutions that move beyond compliance.

This enables us to build capacity, measure impact, investigate issues, develop trade and better aid implementation of international codes of practice and trade certifications. Our consulting services help clients in assessing, monitoring and mitigating supply chain risk in their operations across the region through the lens of workers’ rights.


Download Consultancy overview (PDF)

“Our relationship with Partner Africa has been a real partnership, from supporting us with the development of our responsible sourcing programme, to providing insights into the development of our supplier training and capability building projects. We have also benefitted from access to their network of innovative partners, all committed to genuine impact and improvements in supply chain conditions.”

CLARE FLANNERY, SUSTAINABILITY MANAGER, ABINBEV

OUR APPROACH



 

Partner Africa has a skilled and passionate team of over 50 individuals based across the region.

By employing local expertise, we give our clients a unique insight into the context, culture, regulations, standards, labour laws and working practices in the countries where we work. This ensures that our services are well-designed and take account of local cultural, political and economic dynamics.

We develop partnerships and are active in trade associations, leveraging our position as a leading body within the industry and enabling us to develop services to meet sector needs and market demand. Our participation in public-private partnerships and donor programmes enables us to bring direct economic and social benefits to workers, while creating opportunities to innovate and demonstrate good practice.

In our consultancy work, our teams employ a wide range of participatory techniques, and we actively search for new and innovative ways of involving stakeholders in the process.

We do this by…

  • Actively listening to others and using culturally-sensitive and discreet approaches to communication and data gathering methods
  • Involving primary as well as secondary stakeholders in decisions
  • Building local capacity & cultivating teamwork
  • Facilitating the required attitudes in the project team and developing a self-critical/ learning culture
  • Cultivating partnership relationships and building expert and targeted project teams
  • Striving for diversity in our project teams
  • Rigorously challenging & verifying information
  • Using subject matter and on-the-ground expertise to provide vital context to findings

CLIENT-SPECIFIC SERVICES


Partner Africa’s consultancy services allow clients to draw upon our experienced teams’ on-the-ground knowledge of workers’ rights in the context of the local laws and culture to identify practical and appropriate supply chain solutions.

We provide a variety of client-specific services which are summarised below:



Research, Investigation & Impact Assessment



Understanding local trends and demands, with an ethical trade and human rights focus.


EXAMPLES OF PRODUCTS:

  • Gap analysis
  • Root cause analysis
  • Capacity mapping
  • Impact assessment
  • Baseline survey
  • Issue- and trend-focused research reporting
  • Feasibility, capacity and context studies
  • Value chain mapping studies
  • Monitoring and evaluation

Project Management



Local development, implementation, monitoring and evaluation of CSR, sustainability and responsible sourcing projects


EXAMPLES OF PRODUCTS:

  • Project design and development
  • Project implementation and management
  • Project monitoring and evaluation

Training



Training and capacity building on topics ranging from general ethical trade awareness, compliance to global standards, certification processes and sustainability.


EXAMPLES OF PRODUCTS:

  • Improved workplace communication and worker participation: Download Brochure (PDF)
  • Safe and inclusive workplace training (anti-harassment & discrimination)
  • Management systems for compliance
  • Human rights and business training
  • Modern slavery training
  • Audit preparation training
  • Financial literacy training
  • Small, medium and micro enterprise training
  • Rainforest Alliance Certification training
  • Internal audit training
  • Ethical trade awareness training
  • Bespoke training based on a needs assessment

RISK MANAGEMENT



Using our knowledge of international best practice, policy and regulations to inform companies’ supply chain risk management strategies.


EXAMPLES OF PRODUCTS

  • Creation of policies, codes of conduct, toolkits and implementation guides
  • Human rights and modern slavery impact assessments and due diligence
  • Supplier due diligence and investigations
  • Data analysis and progress reporting on audit results, human rights, social sustainability and responsible sourcing
  • Stakeholder engagement and social license to operate
  • Risk mapping and reporting
  • Verification and investigation

TRADE DEVELOPMENT



Using our international knowledge to inform, upskill and connect local companies.


EXAMPLES OF PRODUCTS

  • Trade development
  • Market linkages programme
  • Trade training
  • Capacity building
  • Export advisory programme

COMMITMENT TO POSITIVE CHANGE



 
In order to help supply chain participants achieve their highest potential, Partner Africa has a long term commitment to undertaking capacity building programmes and activities, which strengthen the skills, knowledge, and behaviours of individuals and other stakeholders across supply chains. By doing this, we aim to improve our client’s systems, structures and operations/practices so that they can competitively achieve their ethical business goals. This enables us to offer a climate in which participants can develop trust and feel accepted, valued and sufficiently confident enough to take responsibility for their own learning potential. Our programmes therefore address the root causes of issues collaboratively, while providing an environment in which various stakeholders can discuss issues and implement strategies for addressing new issues, resulting in a direct impact as well as long term sustainable change.